On-going Administration

A critical component of the SBS solution is ensuring a positive client experience by delivering excellence in post-implementation service and support. Our dedicated service team is the single point of contact for your client's HR staff and for their employees. SBS is committed to providing service excellence both during and after the enrollment. Our focus is not only on the initial enrollment, but also on the delivery of a strategy for new hire enrollments and annual re-enrollments. We will work with you to develop a multi-year strategy for your on-going voluntary benefits solution.

Our voluntary benefits call center team promptly handles every service inquiry with professionalism and courtesy. Our expertise and experience enable us to provide service and support in the following areas:

. New hire enrollments
. Benefits questions and information
. Consolidated billing
. Billing support and payroll deductions
. Claims assistance